24/7 Emergency Response
Sewage Cleanup Chicago, IL
Direct Insurance Billing | Payment Plans Available
Your Local Team for Safe Sewage Removal
There’s a lot to love about Chicago’s charm and tight-knit communities, but the city’s aging sewer systems and heavy rainfall mean sewage backups happen more often than we’d like.
When sewage enters your space, you’re dealing with a health emergency that’s scary and overwhelming, and you shouldn’t have to handle it alone.
At ServiceMaster Restoration by Zaba, we understand how urgent this is. We respond immediately to extract the sewage, remove all contaminated materials, sanitize affected spaces, and make your home safe again.
What to Do Right After a Sewage Backup
If sewage just flooded your home, it’s hard to know what the right move is. Here are the immediate steps to protect yourself and limit the damage:
Stop the water if you can
If it's coming from a toilet or fixture you can access safely, turn off the water supply . Don't touch anything contaminated without protection.
Get everyone out of the affected area
Sewage contains harmful bacteria, viruses, and pathogens that can make you seriously ill. Keep children and pets away from contaminated spaces.
Don't try to clean it yourself
Raw sewage isn't like a regular spill. It requires professional equipment, protective gear, and EPA-registered disinfectants. Attempting DIY cleanup puts your health at risk and can spread contamination.
Call us immediately
The longer sewage sits, the more damage it causes. Floors warp, drywall absorbs contamination, and mold starts growing within 24 to 48 hours. We'll arrive fast with the right tools to handle it safely.
Document everything for insurance.
Take photos and videos of the damage from a safe distance. This helps your claim go smoothly, and we can assist with the documentation process when we arrive.
How We Restore Your Property
1. Find the Source of the Backup
We inspect your property using moisture meters and thermal imaging to locate the exact source, whether it’s a collapsed sewer line, a clogged main, or an overflow from a fixture.
2. Create a Cleanup & Repair Plan
We walk you through what needs to be done, from containment and demolition to full disinfection and restoration. You’ll get a clear estimate and timeline before we begin.
3. Extract Sewage and Begin Drying
We pump out all contaminated water using professional-grade extractors, then set up air movers and dehumidifiers to dry the structure thoroughly.
4. Sanitize and Decontaminate
We clean all affected surfaces with EPA-registered disinfectants and apply antimicrobial treatments. This step kills bacteria, removes odors, and prevents mold.
5. Repair and Restore
We replace damaged drywall, insulation, flooring, and fixtures – restoring your home or business to a clean, safe, pre-loss condition. All work is backed by our one-year warranty.
Need Help Paying Out of Pocket?
We have partnered with GreenSky to offer you flexible payment options, with 0% Interest for the first 6 Months.
What's Causing Sewage to Back Up
in Your Home?
Chicago’s aging infrastructure and heavy rainfalls make sewer backups a common issue, especially in neighborhoods with older plumbing systems, such as Logan Square and Forest Glen.
The most frequent causes include:
- Blocked or collapsed sewer lines
- Tree roots growing into sewer pipes
- Heavy rainfall overwhelming the city sewers
- Sump pump failures
- Flushing non-flushable items (wipes, grease, hygiene products)
- Deteriorating or corroded pipes
- Structural defects in older sewer systems
- Sewer line backups from the city main
Real Results: Case Study
How We Restored an Edison Park Home After a Severe Sewer Overflow
The call came from a family in Edison Park. Sewage was pouring into their home, and it wasn’t stopping. What started in the bar nook quickly spread through the family room, hallway, bathroom, and boiler room. Room after room.
We got there as fast as we could.
Sewage doesn’t just sit on the surface. It soaks into flooring, seeps behind walls, saturates everything. We had to move quickly but carefully.
We started in the bar nook. We pulled baseboards, steam-cleaned floors, and extracted contaminated water. In the family room, we tore out ruined laminate flooring and soaked padding, then cut away four feet of drywall from the columns and stairway wall.
The hallway, bathroom, boiler room, tool room, sound room, and closet all needed the same thorough treatment. Baseboards removed, drywall cut back, flooring torn out, standing water pumped out, everything disinfected.
When we finished, the home was completely dry and safe. No smell. No contamination. No mold risk. The family could move forward with rebuilding, knowing their home was truly clean again.
What Customers Say
Lisa StoeryTrustindex verifies that the original source of the review is Google. The crew that did our furniture and carpeting were AMAZING! They were extremely thorough and went above and beyond the call of duty. I would highly recommend them to anyone! SidTrustindex verifies that the original source of the review is Google. I dealt with Brittney, who was both very competent and very pleasant to deal with. She also has a very strong work ethic: I emailed her with a follow-up inquiry, not knowing that she had at that point gone on maternity leave. I received a very prompt and courteous reply from Brittney, who was obviously still checking work email while on mat leave, updating me as to her status and providing me with alternate contact information. I was impressed. Ashley kerlinTrustindex verifies that the original source of the review is Google. Our summer home in Wilmette experienced several burst pipes due to the cold temperatures, regardless of the high heat kept in the home, the cold breeze came in under the doors and froze pipes overnight. I called Servicemaster at the direction of my insurance and they were able to handle the disaster that was left behind after all the pipes leaked. I highly recommended them. Mark GoldTrustindex verifies that the original source of the review is Google. These are the folks to call. Fast, efficient, and professional. They came over quickly, showed me what was needed and gave me an estimate. Fernando was great, a real pro and a nice guy. They left everything spotless and made sure everything was ready for the new dry wall and plastering. They made the whole process seamless. It was a water leak that's now just history. Patricia AlvaradoTrustindex verifies that the original source of the review is Google. I was out of town over the weekend and returned to several burst pipes, there was ice on the walls, ceilings and floors. Although I left the heat on 70 and exposed as many pipes to heat as I could, my heater decided to malfunction at some point. I received an alert on my app that the heat was off but I was already flying home and did not expect anything to freeze. This is not what you want to come home to at 8pm at night. The only one that answered the phone and was able to come out that night was servicemaster. We went over the process of water damage remediation, insurance and how to manage the chaos. Servicemaster was also able to get me a heating guy to repair the system and discuss it with my insurance company as they were skeptical that I had any heat, fortunately servicemaster assisted me with the documentation I needed. Thank You Servicemaster by Zaba!! Phil ChapleauTrustindex verifies that the original source of the review is Google. Had a sofa bed cleaned and protected by this ServiceMaster. They were prompt, professional, polite and worked fast. Natalia HerreraTrustindex verifies that the original source of the review is Google. ServiceMaster Chicago took care of my water damage services, we also needed to pack all of our belongings in order to do the repairs and they packed our stuff for us. The repairs took a while to get on schedule but mainly because our insurance adjuster dragged his feet, I was really happy that servicemaster advocated on our behalf to get everything covered on the repairs, the insurance adjuster didn't want to pay for anything. Our home looks beautiful and the repair process was painless. Also, a big "thank you" to the office staff who accommodated my request for some boxes that I needed to grab from their storage facility in Chicago, it was really easy to work with them. Xck BrmTrustindex verifies that the original source of the review is Google. The worst part about renting are the things your landlords don’t tell you. Little did we know upon move in, but there was a way for water to get into our unit thru the roof, and sure enough after a particularly heavy snow we started noticing water damage in the ceilings, which was a clear indicator of larger problems. Lucky for us (and our property manager), ServiceMaster was able to guide us thru effective mitigation and helped save our new space. Not only were they fast and effective, they were extremely caring and understanding. I could not recommend a company more, especially when you’re in need of work done effectively and expediently. Thank you again, ServiceMaster. All of our belongings would like to thank you as well. Elyse RoldanTrustindex verifies that the original source of the review is Google. had a burst pipe, called service master at the direction of state farm. was very pleased with their services. Baruch TumanTrustindex verifies that the original source of the review is Google. Service Master was hired by our insurance company. Fernando and his team were punctual, professional, personable and very helpful for the mitigation work we needed done. Thank you!
Act Fast – Call Now for Immediate Help!
We know how stressful it is when sewage floods your property. Raw sewage is dangerous, and waiting can turn a manageable cleanup into thousands of dollars in additional damage.
Since 2008, we’ve helped hundreds of Chicago families and businesses through sewage emergencies, and we’re ready to help you too.
Our IICRC-certified crews are available 24/7 and will arrive within 60 to 90 minutes of your call. We handle insurance billing directly, offer flexible payment plans if needed, and back all our work with a one-year warranty.
Call us now or fill out our contact form for a free on-site estimate and immediate help.
FAQs
What does sewage cleanup usually cost?
In Chicago, most sewage cleanup jobs range between $3,000 and $8,000, depending on how much contamination is present and how many rooms are affected.
Category 3 water requires extensive safety precautions, sanitizing, and demolition. Delaying cleanup often increases costs significantly.
Will my homeowners insurance cover the restoration?
Will my homeowners insurance cover the restoration?
Typically, most policies cover water damage, excluding your deductible.
We recommend checking with your insurance agent. Our team can help document the damage and speak directly with your adjuster.
Can I get financing for repairs?
Yes. We partner with GreenSky to offer flexible financing options.
If you’re paying out of pocket or waiting on insurance, we’ll help you start cleanup without delays or added financial stress.
How long does professional sewage cleanup take in Chicago?
Most sewage cleanup jobs take 3 to 7 days from start to finish, depending on how much contamination is present and how many rooms are affected.
The extraction and initial sanitization usually happen within the first 24 hours. Drying the structure takes 2 to 4 days, and then we complete demolition, disinfection, and restoration.
Larger jobs or homes with extensive damage may take longer. We'll give you a clear timeline during our initial assessment.
Give us a call or fill out the form to reach our experts.
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